Student Resources for Remote Learning

We understand that these are difficult times and that everyone – students, instructors, teaching assistants, staff – will be facing different struggles and worries. The uncertainty and challenge of navigating a new environment may feel overwhelming. You probably have a lot of questions and concerns, and we hope to address a few of them here and share some tips and resources on how to navigate an online learning environment. We are all learning together now, and we will all make mistakes and learn from them.

Now, more than ever, we must work together and rely on our UCLA community to help make it through. You are not alone in navigating this process; don’t be afraid to ask for help (see Other UCLA Resources below). The most important thing is that you take care of yourselves and your loved ones. And let’s hold on to our sense of humor and let go of unrealistic expectations.

We want to assure you that we are working to try and make this transition as smooth as possible and to help you get through this quarter. We hope these suggestions will help ease some of your concerns as we begin this extraordinary Spring Quarter. Check back often, as we will be adding to this site.

For feedback, suggestions, or non-urgent questions, please contact [email protected]

Learning in a remote setting has some different challenges from learning in an in-person class. Here are some pointers to help you think about this new challenge:

  • Time management is especially important when you are in a different setting than you’re used to, especially if some of your courses are recorded (asynchronous). You may put them off, knowing you can always get to them later.
    • Setting a schedule for yourself can be very helpful, including not only your academics, but times for other healthy activities like connecting to others and exercising.
  • If possible, it’s useful to create a dedicated space for “classwork.”
    • The space should include a chair and table or desk and good lighting, with as few distractions as possible.
  • When you are in a remote class, whether it is live (synchronous) or recorded (asynchronous), you may be particularly prone to distractions.
    • It is a good practice to turn off notifications.
    • Refrain from social media use during academic time periods.
  • Practice active learning.
    • Ask questions
    • Discuss topics
    • Put forward predictions and surmises
    • Explain ideas to peers and to the instructor
    • Take lots of notes, and notes on your notes.
  • Stay connected with others.
    • Form study groups, even if the coursework doesn’t call for them.
    • Share notes.
    • Compose shared goals for the working group.
    • Reach out to your instructors to get course-specific information, such as on how they plan to conduct your course, their expectations for class etiquette, and technical requirements you may need. 

More great ideas for learning remotely can be found here:

Adjusting your study habits during COVID, from University of Michigan

Tips for Success When Learning Online, from Virginia Commonwealth University

If you have concerns about the technology needed for remote learning, UCLA has resources available. Below are a few minimum requirements that you may need to get started, as well as where to get assistance for those who need it. Please be sure to consult with your instructor about what sort of equipment and software will be needed for your course. Each course is different. Some may be live (synchronous), some pre-recorded (asynchronous), and some a combination of both.

What equipment and software Might you need? (See below for assistance with equipment)

  • A modern mac or PC laptop (<5 years old) with a working webcam and microphone
  • Many of your courses will be conducted via Zoom. Download and install Zoom
  • Make sure you can login and use the following UCLA sites from your home workspace with your UCLA Logon:
  • A decent internet connection (good enough for Netflix)

Optional

  • USB headset with microphone for improved audio in Zoom meetings
  • Download and install UCLA VPN (required to access some library resources)

What assistance is available for students? 

  • Bruin Tech Fund (undergraduates only): https://www.financialaid.ucla.edu/Portals/84/publications/UCLA%20Bruin%20Community.pdf
  • Loaner Equipment 
    UCLA has procured additional laptops, tablets, MiFi devices and Duo tokens for loan to faculty/students to be prioritized for instruction. All equipment will be distributed through the Library, via this form: https://jira.library.ucla.edu/servicedesk/customer/portal/3/create/195. Since the Library is now closed, they will be working with people who make requests to provide windows of time to pick up the equipment. Please note that requesters are offered a pick-up window ONLY after having completed the online form.
  • Free Spectrum internet for 60 days (for those who qualify)
  • Free Comcast Internet for 2 months (for those who qualify)
  • City of Los Angeles resources for low-cost internet 
  • Can IT Services help in some cases?
    IT Service’s IT Support Center is available to assist with access to UCLA systems using UCLA logon IDs and multi-factor authentication (MFA). 24/7 support is provided for UCLA Logon and multi-factor authentication (MFA), with escalated assistance available as required. During regular business hours (8am-8pm weekdays), assistance is also available for Google Apps for UCLA, Box, Zoom, VPN access, campus network access, and campus phone systems. Please also utilize this resource for general IT inquiries. Staff will be able to either assist directly or refer you to departmental experts for additional help. Phone: 310-267-HELP (4357) or [email protected]

There are a variety of software tools your instructors may be using to conduct classes remotely. You can learn how to use the most common ones at this site: https://ccle.ucla.edu/course/view/YourCCLE?section=5.

covid-19 resources

Health resources

Academic resources

financial resources

Other Campus Resources